Help

Support & FAQ

Answers to common questions. Still stuck? Email us and we will help.

Playing

Do I need an account?

No. You play as a guest. The game only asks for a nickname, and it suggests one for you.

How do I change my nickname?

On the home screen, tap your name in the top-left corner, type a new nickname (up to 32 characters) and tap Save.

Can I play without the internet?

Yes. Play vs Computer and Play on One Device work offline. Online rooms need a connection.

Are there ads or in-app purchases?

No. Tycoon Go is free, with no ads and no in-app purchases. In-game money is for fun only and has no real value.

Where can I find the rules?

During a game, open the game menu or Settings and choose Rules.

Online and friends

How do I play with friends?

Tap Play with Friends to create a room, then share the room code. Your friends tap Find an Online Room and enter the code to join.

I lost my connection during a game. What now?

Reopen the App with an internet connection. It will try to put you back in your room automatically. If a game is waiting to be resumed, use the restore button on the home screen.

Where can I see my past games?

Tap the Game History button at the bottom of the home screen to see your recent online games and results.

How do I report a player?

Room hosts can remove a player from their room. To report someone, email us with the room name, the player's nickname and the date and time. We review every report.

Privacy and data

What information do you collect?

Only what online play needs: your nickname, a random guest ID, your games and chat. No email, phone number or location. See our Privacy Policy for details.

How do I delete my data?

Uninstalling the App deletes everything stored on your device. Online game history is deleted from our servers automatically after 180 days.

To have it deleted sooner, email us the nickname you used and the approximate dates of your games. We will reply within 15 working days.

Contact us

Email us at:

To help us fix problems faster, please include your device model, system version, App version and a short description or screenshot.